Product Portfolio

Digital products built around real operational challenges.

Each project demonstrates my end-to-end product approach — from identifying business problems and defining success metrics to designing user experiences, building AI-enabled solutions, and measuring operational impact. These examples span healthcare, real estate, and aesthetics, independently developed through MyBoon.ai, and demonstrate product thinking applicable across any regulated, technology-driven organization.

"Meridian Health Authority," "Falcon Health Group," "MyBoon Properties," and "MyBoon Aesthetics & Dental Cosmetics Clinic" are fictional organizations created solely for demonstration purposes. These independent concept products were designed and built by Jackie Nocon through MyBoon.ai and are not affiliated with, endorsed by, or developed for any employer, healthcare provider, real estate agency, clinic, or client.
CASE 01 MERIDIAN HEALTH AUTHORITY

Cadence — AI Portfolio Communications, Governance & Delivery Platform

Designed a communications, governance and delivery platform for internal AI portfolios that gives executives, project leaders, technical teams, and governance stakeholders a shared, role-aware view of delivery. The platform combines milestone approvals, risk-based alerts, OKR tracking, RAID and change control, and always-on stakeholder visibility through Wall Board Mode.

Portfolio Governance Product Strategy AI Governance Stakeholder Dashboards
CASE 02 FALCON HEALTH GROUP

Atlas — Commercial Platform

Designed a large-scale healthcare commercial platform managing complex drug policy — formulary tiering, prior-authorisation and step-therapy rule chains, a policy knowledge bank, reimbursement analytics, and cost optimisation — translating dense regulatory and clinical rules into an auditable, governed product built for the Abu Dhabi market.

Rules Engine Design Product Strategy Reimbursement Analytics Healthcare Commercial Ops
CASE 03 FALCON HEALTH GROUP

ED Patient Flow Board

Designed a real-time operational intelligence platform that tracks every emergency patient from arrival to disposition, identifies bottlenecks before service targets are breached, and enables proactive operational decision-making through KPI-driven dashboards.

Operational Intelligence Product Strategy Dashboard Design Healthcare Analytics
CASE 04 FALCON HEALTH GROUP

Sondi — Patient Chat Agent

Designed an AI-powered virtual patient assistant that improves transparency during emergency department visits by answering common questions, communicating expected wait times, and supporting better patient engagement through conversational AI.

Conversational AI Patient Experience Human-in-the-Loop Prompt Design
CASE 05 FALCON HEALTH GROUP

OKR Analytics Scorecard

Designed an executive analytics platform that transforms operational data into OKRs, performance dashboards, and AI-generated leadership insights to support faster, data-informed decision-making.

Executive Analytics Product Strategy AI Insights Decision Support
CASE 06 MYBOON PROPERTIES

Homi — AI Property Concierge

Designed and developed a 24/7 AI property concierge for a fictional real estate agency — answering listing questions, qualifying budget and requirements, and routing warm leads through a secure intake form with automated viewing scheduling.

AI Concierge Real Estate Lead Qualification Live Deployment
CASE 07 MYBOON AESTHETICS

Bella — AI Patient Concierge

Designed and developed a 24/7 AI patient concierge for a fictional aesthetics and dental clinic — answering procedure and pricing questions, qualifying patient interest, and routing to a secure intake form with consultation booking.

AI Concierge Patient Experience Lead Qualification Live Deployment
AI Product Lab

MyBoon.ai — designing, validating, and continuously improving AI products.

Beyond concept products, MyBoon.ai serves as my AI Product Lab — a production environment where I design, build, test, and continuously improve AI-powered solutions for real businesses across healthcare, real estate, and other UAE SME verticals. These screenshots demonstrate live systems supporting lead qualification, operational workflows, back-office management, and customer engagement.

AI Opportunity Platform structured intake flow

AI Opportunity Platform

The structured intake that turns a client's operational pain points into a scoped, costed AI solution with defined KPIs and ROI.

MyBoon.ai lead management platform showing lead lifecycle and PDPL consent tracking

Lead Management Platform

Full lead lifecycle management, document generation, and PDPL consent tracking for every client engagement.

MyBoon Properties agent dashboard showing lead pipeline, viewing requests, and conversion analytics

Real Estate Agent Dashboard

Back-office CRM for MyBoon Properties — lead pipeline, viewing requests, conversion analytics, and closed-deal tracking across buy and rent transactions.

MyBoon Aesthetics patient dashboard showing lead pipeline and consultation analytics

Patient Dashboard

Back-office CRM for MyBoon Aesthetics & Dental Cosmetics Clinic — patient lead pipeline, procedure interest tracking, and consultation conversion analytics.

AI Lead Concierge — 24/7 lead qualification chat agent on myboon.ai

AI Lead Concierge

The live multi-channel agent on myboon.ai — inbound qualification, pain-point triage, and lead routing, 24/7.

Smart Booking Agent showing a confirmed viewing with reschedule and cancel options

Smart Booking Agent

AI-powered booking synced to calendar — accepts bookings 24/7, sends branded confirmations, and automates rescheduling and cancellations.